After completing Outlook 2002: Navigating in Outlook, the user should be able to:

	Navigate between Outlook components
	Create, edit, and delete contacts
	Use categories to sort Outlook information
	Link information to contacts
	Use Outlook help features

Getting Around in the Outlook Components

	Navigating between components
	Using the system and Office Clipboard

Using Contacts

	Managing contact items
	Creating contacts
	Editing contacts
	Deleting contacts

Organizing Information with Categories

	Organizing Outlook information
	Modifying the Master Category List
	Assigning items to a category
	Sorting items by category
	Removing an assignment and a category

Organizing and Tracking Contacts

	Sorting contact items
	Sending contact items
	Recording contact activity in a journal
	Linking activities to a contact item

Getting Help in Outlook

	Using the Ask a Question box
	Using the Office Assistant
	Using Outlook Help

This course has the following features:

	Exercises that allow users to practice in Outlook 2002
	A file containing the text of the exercises
	Simulations that allow users to practice course skills, even if they don't have access to Outlook 2002
	A glossary
	A Skill Assessment

Experience with the graphical user interface common to Microsoft® software products

	Outlook 2002: Reading and Sending Messages (OXPM02)
	Outlook 2002: Customizing and Organizing Messages (OXPM03)
	Outlook 2002: Using the Calendar (OXPM04)
	Outlook 2002: Using Tasks and Notes (OXPM05)

Microsoft® is a registered trademark of Microsoft Corporation.

Microsoft Outlook® is a registered trademark of Microsoft Corporation.