After completing Introduction to PCs: Troubleshooting and Tips, the user should be able to:

	Back up files
	Use System Restore and Safe Mode
	Handle viruses and other issues
	Troubleshoot common problems
	Identify common mistakes and helpful tips

Introduction to PCs: Troubleshooting and Tips covers the following topics:

	Using the Emergency Boot Disk
	Backing Up Your Files
	Dealing with Viruses
	Using System Restore
	Checking Your PC for Trouble
	Using Safe Mode
	Checking for Device Conflicts
	Restoring a Device Driver
	Troubleshooting Startup Problems
	Identifying Sources for Help
	Identifying Ten Common Mistakes
	Identifying Ten Smart Purchases
	Top Ten Tips from a Guru

This course has the following features:

	Exercises that allow users to explore how a course topic applies to the subject
	A file containing the text of the exercises
	Activities that allow users to apply course concepts in an interactive questioning environment
	A glossary
	A Skill Assessment

	Introduction to PCs: Introducing the PC (PCS401)
	Introduction to PCs: Using Your PC (PCS402)
	Introduction to PCs: Working with Folders and Files (PCS403)
	Introduction to PCs: Inside Your PC (PCS404)
	Introduction to PCs: Basic Peripherals (PCS405)
	Introduction to PCs: Other Peripherals (PCS406)
	Introduction to PCs: Understanding Software (PCS407)
	Introduction to PCs: Introducing the Internet (PCS408)
	Introduction to PCs: Internet and E-mail Tips (PCS409)