After completing Windows 2000 Directory Design MCSE 70-219: Analyzing Client Management Requirements, the user should be able to:

	Analyze end-user work needs
	Identify technical support needs for end-users
	Establish the required client computer environment
	Analyze the business requirements for client computer desktop management
	Identify the characteristics and requirements for Remote OS installation
	Describe the requirements for RIS
	Use Server Management System to remotely manage desktops
	Implement folder redirection

End-User Needs and Desktop Management

	End-user discussions
	Data management
	User and computer settings management
	Technical support
	Change and configuration management

Software Installation and Maintenance

	Key concepts
	Using the Windows Installer and GPO
	ZAP files

Remote OS Installation

	Remote OS installation
	Remote Installation Service

Remote Desktop Management

	Server Management System
	Folder redirection

This course has the following features:

	Exercises that allow users to practice in Windows 2000
	A file containing the text of the exercises
	Simulations that allow users to practice course skills, even if they don't have access to Windows 2000
	A glossary
	A Skill Assessment

Completion of the following series, a passing score on the core MCSE exams, or equivalent experience:

	Windows 2000 Professional MCSE 70-210
	Windows 2000 Server MCSE 70-215
	Windows 2000 Network Administration MCSE 70-216
	Windows 2000 Active Directory MCSE 70-217

Completion of these courses in this series:

	Windows 2000 Directory Design MCSE 70-219: Analyzing Business Requirements (W21901)
	Windows 2000 Directory Design MCSE 70-219: Analyzing the Technical Environment (W21902)
	Windows 2000 Directory Design MCSE 70-219: Analyzing Performance and Access (W21903)
	Windows 2000 Directory Design MCSE 70-219: Analyzing Security Considerations (W21904)
	Windows 2000 Directory Design MCSE 70-219: Analyzing the Impact of Active Directory (W21905)

	Windows 2000 Directory Design MCSE 70-219: Directory Naming and DNS Placement (W21907)
	Windows 2000 Directory Design MCSE 70-219: Designing Directory Service Architecture (W21908)
	Windows 2000 Directory Design MCSE 70-219: Designing a Site Topology and Service Locations (W21909)
	Windows 2000 Directory Design MCSE 70-219: Designing an OU Management Structure (W21910)
	Windows 2000 Directory Design MCSE 70-219: Designing a Group Policy Management Structure (W21911)
	Windows 2000 Directory Design MCSE 70-219: Planning for Coexistence with Other Directories (W21912)
	Windows 2000 Directory Design MCSE 70-219: Schema Modification Policy and Implementation Plan (W21913)

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Windows 2000® is a trademark of Microsoft Corporation.