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We now live in a world where the rate of change is increasing and where the key to success is having a new attitude that is durable and flexible. In this program, you'll learn how to become committed to inventing the future using the concepts of the new Thoughtware. You'll also learn the importance of service excellence and strategies to use for service Thoughtware.
Objectives:
Topics:
- Introduction
- Tilt the Field: Attitude
- The New Thoughtware
- Invent the Future
- Service Excellence
- Service Thoughtware
- Service Thoughtware Components
- Service Thoughtware Strategies
- A New Attitude
- Summary
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P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.
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Product names mentioned in this catalog may be trademarks/servicemarks or registered trademarks/servicemarks of their respective companies and are hereby acknowledged. All product names that are known to be trademarks or service marks have been appropriately capitalized. Use of a name in this catalog is for identification purposes only, and should not be regarded as affecting the validity of any trademark or service mark, or as suggesting any affiliation between MindLeaders, Inc. and the trademark/servicemark proprietor.
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