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This course provides an introduction to Windows troubleshooting techniques. Command syntax and how its used in troubleshooting Windows issues is presented for the most commonly used commands such as ipconfig, ping, tracert, nslookup, netsta,ftp, and telnet. In addition, troubleshooting common problems from Windows clients is discussed.
Objectives:
- Troubleshoot connectivity issues in the network using the commands ping, pathping, and tracert, and using the appropriate syntaxes with each of these commands
- Use the ipconfig and winipcfg commands to add, remove, and troubleshoot Dynamic Host Configuration Protocol (DHCP) information on a hosts interface
- Understand the nslookup command and its modes and syntaxes in order to troubleshoot and resolve DNS query problems
- Understand the route command, its syntaxes, and its subcommands in order to use them to statically add, change, and remove known routes through the network on the local host
- Use nbtstat and netstat command syntaxes in order to troubleshoot many problems in your network and on the local host
Topics:
- The ipconfig Command
- The winipconfig Command
- The ping Command
- The tracert and pathping Commands
- The nslookup Command
- The netstat Command
- The route Command
- The arp Command
- The ftp Command
- The telnet Command
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Minimum 500MHz Processor; 128 MB RAM; Minimum display resolution 800x600; Windows 2000, XP, Vista, 7 or Mac OS X v10.4+; Internet Explorer 6.0+ or Firefox 3.0+ or Chrome 3.0+ or Safari 4.0+. 56K minimum connection; Adobe Flash Player 9.0+ or Windows Media Player 9.0+ for IE users who do not have Adobe Flash Player; JavaScript, popup windows and cookies enabled; Sound card with speakers or headphones strongly recommended.
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Product names mentioned in this catalog may be trademarks/servicemarks or registered trademarks/servicemarks of their respective companies and are hereby acknowledged. All product names that are known to be trademarks or service marks have been appropriately capitalized. Use of a name in this catalog is for identification purposes only, and should not be regarded as affecting the validity of any trademark or service mark, or as suggesting any affiliation between MindLeaders, Inc. and the trademark/servicemark proprietor.
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