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This course provides a comprehensive introduction to the skills and duties of front-line management. The course explores the role of supervisor through best practices, expert suggestions, and practical tips that help build and maintain productive working relationships.
Objectives:
- Build sound human relations
- Create productive working climates
- Manage productive staff and teams
- Communicate effectively
- Delegate authority
- Make sound priorties and decisions
Topics:
- Productivity through people
- Foundations of human relations
- Creating a productive climate
- Staffing
- Quality control and improvement
- Building effective teams
- Communicating privately
- The formal appraisal
- Training
- Delegating authority
- Planning and prioritizing
- Making sound decisions
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P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.
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Product names mentioned in this catalog may be trademarks/servicemarks or registered trademarks/servicemarks of their respective companies and are hereby acknowledged. All product names that are known to be trademarks or service marks have been appropriately capitalized. Use of a name in this catalog is for identification purposes only, and should not be regarded as affecting the validity of any trademark or service mark, or as suggesting any affiliation between MindLeaders, Inc. and the trademark/servicemark proprietor.
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