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Dealing with Difficult People Series: Trust
Product Code: diff04 Time: 1.0 hour(s) CEUs: Available

Summary:

This course provides an overview of problems that arise from trust issues in the workplace. After taking this course, you will be able to identify key causes of trust problems in the workplace and outline thoughtful, effective strategies for resolving them.

Objectives:

  • Clarify a situation involving a trust problem
  • Qualify the trust problem by weighing the options and mitigating factors involved
  • Modify the situation to resolve the problems that trust issues cause


Topics:

  • Your subordinate
  • Your co-worker
  • Your boss

Technical Requirements:

Minimum 500MHz Processor; 128 MB RAM; Minimum display resolution 800x600; Windows 2000, XP, Vista, 7 or Mac OS X v10.4+; Internet Explorer 6.0+ or Firefox 3.0+ or Chrome 3.0+ or Safari 4.0+. 56K minimum connection; Adobe Flash Player 9.0+ or Windows Media Player 9.0+ for IE users who do not have Adobe Flash Player; JavaScript, popup windows and cookies enabled; Sound card with speakers or headphones strongly recommended.



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