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This course explains how to use diagnostic hardware tools and utilities to evaluate problems with the server.
Objectives:
- Escalate problems properly
- Evaluate the server startup process for problems
- Determine if a server problem is caused by configuration errors, hardware failures or software problems
- Use hardware diagnostic tools and utilities
- Shut down different server operating systems
Topics:
- Gathering information and handling escalations
- Using server-related documentation
- System evaluation
- Hardware, software, and configuration problems
- Diagnostic tools and utilities
- Server operating system shutdowns
- Troubleshooting server networks
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Minimum 500MHz Processor; 128 MB RAM; Minimum display resolution 800x600; Windows 2000, XP, Vista, 7 or Mac OS X v10.4+; Internet Explorer 6.0+ or Firefox 3.0+ or Chrome 3.0+ or Safari 4.0+. 56K minimum connection; Adobe Flash Player 9.0+ or Windows Media Player 9.0+ for IE users who do not have Adobe Flash Player; JavaScript, popup windows and cookies enabled; Sound card with speakers or headphones strongly recommended.
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Product names mentioned in this catalog may be trademarks/servicemarks or registered trademarks/servicemarks of their respective companies and are hereby acknowledged. All product names that are known to be trademarks or service marks have been appropriately capitalized. Use of a name in this catalog is for identification purposes only, and should not be regarded as affecting the validity of any trademark or service mark, or as suggesting any affiliation between MindLeaders, Inc. and the trademark/servicemark proprietor.
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