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This series provides extensive practice for the ITIL Version 2 Foundation Certificate in IT Service Management (EX0-100) exam. Questions are presented in the same style and cover the same topics as the actual exam. Students will test their knowledge, then receive comprehensive information about the question topic and the possible answers that were presented.
Certification:
The test that this series prepares students to take is a part of earning the ITIL Version 2 Foundation Certificate in IT Service Management.
Audience:
This series is for anyone who wants to achieve ITIL Foundation EX0-100 certification.
Features:
- Flash-based instructional demonstrations applying course concepts.
- Instructional audio with graphics highlighting key points.
- A Course Topics list contains active hyperlinks, permitting quick access to specific topics.
- Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course.
- Search text enables learners to rapidly search all text within a course to easily retrieve information required.
- Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank.
- A skill assessment generates a customized learning path based on the results of a pre-test.
- Bookmarking tracks the learner's progress in a course.
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3 items
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1.0 hour(s)
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itil51
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1.0 hour(s)
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itil52
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1.0 hour(s)
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itil53
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