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This series explains how to support users and troubleshoot desktop applications on a Windows XP operating system. Courses in this series cover configuring and troubleshooting both applications and connectivity, as well as resolving usability issues and configuring application security.
Certification:
The test that this series prepares students to take is a part of earning Microsoft Certified Professional (MCP) status and the Microsoft Certified Desktop Support Technician (MCDST) on Microsoft Windows XP certification.
Audience:
This series is for anyone preparing for the Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System MCDST 70-272 exam, or for anyone who wants to learn more about troubleshooting applications on Windows XP.
Features:
- A Course Topics list contains active hyperlinks, permitting quick access to specific topics.
- Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course.
- Search text enables learners to rapidly search all text within a course to easily retrieve information required.
- Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank.
- A skill assessment generates a customized learning path based on the results of a pre-test.
- A glossary provides a reference for definitions of unfamiliar terms.
- Bookmarking tracks the learner's progress in a course.
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5 items
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3.0 hour(s)
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xpap01
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3.0 hour(s)
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xpap02
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2.0 hour(s)
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xpap03
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3.0 hour(s)
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xpap04
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2.0 hour(s)
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xpap05
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