Frequently Asked Questions
What is e-Learning Center?
e-Learning Center is an SK Max company providing the finest online
e-learning on the market today. SK Max and e-Learning Center are both
owned and operated by Scott and Kristi Sampson. You may contact us
at learn@e-LearningCenter.com.
Feel free to contact us for any reason.
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What is Online Training?
Online Training is an incredible, effective, Internet-based training
solution offered by e-LearningCenter. These online learning subscriptions
are perfect for training in your home, your office or remote locations.
In fact, e-LearningCenter's online courses are available in any location
where you have Internet access.
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What are the system requirements to run an
online course?
Generally the courses at a minimum require: 200MHz Pentium with 32MB
Ram. 800 x 600 minimum screen resolution. Windows 98, NT, 2000, XP,
or Vista. 56K minimum connection speed, broadband (256 kbps or greater)
connection recommended. Internet Explorer 5.5 or higher required.
Flash Player 7.0 or higher required. JavaScript must be enabled.
Netscape, Firefox and AOL browsers not supported.
Since Internet Explorer for Windows is the only browser which supports
all of the technolgy in the courses, Mac and Linux operating systems
will have problems unless Virtual PC or other Windows simulation programs
are used.
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Can I access the online courses
using Firefox or Netscape?
Generally the courses at a minimum require: 200MHz Pentium with 32MB
Ram. 800 x 600 minimum screen resolution. Windows 98, NT, 2000, or
XP. 56K minimum connection speed, broadband (256 kbps or greater)
connection recommended. Internet Explorer 5.5 or higher required.
Flash Player 7.0 or higher required. JavaScript must be enabled.
Netscape, Firefox and AOL browsers not supported.
Since Internet Explorer for Windows is the only browser which supports
all of the technolgy in the courses, Mac and Linux operating systems
will have problems unless Virtual PC or other Windows simulation program
is used.
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How do I order an online training subscription?
Simply follow the BUY link at the bottom of the course listing to
the our secure servers and follow the online ordering instructions.
Once the order is submitted and the payment is processed, e-LearningCenter
will set up your account and notify you with a Student ID, Password
and Login Instructions. This typically takes 2-3 hours after the order
is placed during normal business hours.
For detailed ordering instructions, please visit the ordering
instructions page, linked here.
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Can anyone take an online course?
Our online training courses are open to anyone with Internet access,
anywhere in the world.
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Where do classes take place?
e-LearningCenter's online training courses take place wherever your
computer is: at home, at work, on the road -- anywhere you can connect
to the Internet.
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When does my class meet?
Technically there are no class times. You can log onto the system
whenever it is convenient for you, at any time, day or night, to take
a course, or just part of a course. You don't have to be online at
a set time of day.
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How do I return to my place in the
course after leaving?
The courses in the paid subscription have an automatic bookmarking
feature which will return you to the last place you exited from in
the course. Just remember to click the "Exit" button when
closing down the course. This will mark your place in the course.
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Will you send me books, CDs,
DVDs, or PDF files?
All of our training materials are online, web-based courses which
are only available through the Internet. We do not have any material
that we can send to you by postal mail or by e-mail. Our courses are
not available on CD or DVD and cannot be downloaded and taken offline.
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Can I download the courses
and take them offline?
All of our training materials are online, web-based courses which
are only available through the Internet. The courses cannot be downloaded
and taken offline. They are not available in any offline format.
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Will I need to buy and learn to use complicated
software?
These courses are completely web-based. There is no additional software
that you need to buy. The courses are designed for online learning
and allow anyone with even basic computer skills to be taking courses
in minutes.
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How much time do I get to complete a course?
Start with any course you want to start with, and take as long as
you need to complete the course within the one year subscription period.
You may also complete the course as quickly as you want to also, or
skip sections of courses where you are already proficient.
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Do I need to buy a textbook?
There are no books to buy, and no classes to attend.
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Who will help me if I run into a technical
problem?
Please refer to the browser settings
page, linked here, to ensure that your browser is set
up properly to access the courses. If you continue to have problems,
please contact us immediately with all technical
problems related to the online training.
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Will I receive a
certificate of completion for taking these courses?
Certificates of completion are not available for our free courses.
Certificates of completion are only available for successfully
completing courses from one of our paid subscriptions.
Our free courses are set up on a "shared" access with many
people accessing the same courses at the same time. This shared access
prevents us from being able to offer a certificate of completion for
people taking the free courses.
We set the free courses up on shared access to allow a greater number
of people to take one of our free courses. Our paid subscriptions
are set up on individual access and every course completed leads to
a certificate of completion.
For the courses in our paid subscriptions, yes, you can download
and print out a certificate of completion for each course completed.
The certificate is professionally designed, you can use high quaility
paper, and it is personalized with your name, the title of the course,
the date the course was completed, and signed by the president of
our training provider.
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Do I get any kind of credit for taking these
courses?
You can receive CEU's - Continuing Education Units - for every course
you complete through e-LearningCenter's library. All our courses now
offer you the opportunity to earn Continuing Education Units from
accredited universities for successfully completing any of e-LearningCenter's
courses.
CEUs are currently awarded by both Ohio University and Otterbein College,
also in Ohio. You can also receive a Certificate of Completion for
every course you complete to show your employer (or future employer)
the steps you are taking to improve your skills.
CEU's are not available for the free courses.
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Do I need to download a plug-in?
Only the Flash web player which is already in wide use and probably
already on your computer.
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Will there be more courses available in the
future?
New courses are being added all the time. As these courses are added,
many are added to existing subscriptions and packs automatically,
at no additional cost to the student whatsoever.
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What is a skill assessment?
Each course includes a 30-question Skill Assessment, which evaluates
your knowledge of the course material. The Skill Assessment can be
used for pre and post-testing. Both your first and best scores are
recorded for your viewing. While you may EXIT the Skill Assessment
at any time, you must complete it at one sitting to receive a score.
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What can I do to improve my scores?
Once you have completed a Unit within a Course, go back and re-answer
every question in that Unit. Your improved score for that Unit will
then be recorded. Please note that the free courses do not allow us
to keep an accurate score. Accurate transcripts are only available
for courses from paid subscriptions.
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How do I see my scores?
Both Skill Assessment scores and Course scores are available through
the My Transcripts screen, which you access from the Course Tools
tab at the left of the course window. Please note that the free courses
do not allow us to keep an accurate score. Accurate transcripts
are only available for courses from paid subscriptions.
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How do I take a course?
After your subscription is set up, a link to our login web site will
be e-mailed to you. Click on student login icon, sign-in, and begin
taking courses. Specific instructions will be e-mailed to you after
your payment is processed.
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Can I return directly to my last page completed
the next time I login?
Yes, in two ways:
The courses automatically use a global bookmark to mark the last page
you were working on. This happens automatically when you click the
EXIT button in the toolbar. Then the next time you sign on with your
UserID and Password and select that course, you will be taken to the
marked location where you left off. This global bookmarking feature
works even if your next log in is from another computer.
You can also bookmark the last page worked on by adding it to your
Bookmarks or Favorites on your individual browser. However this type
of bookmark would not take you to where you last left off if your
next log in is on a different computer, hence a different browser.
And you will still need to go to the Training section front page first
to log-in.
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What do I need to do to get full course
completion credit?
To get full credit for completing a course, you must answer every
"Think About It" question. You get credit for completing a Unit when
you answer every question in that Unit. The course is completed when
you have answered every question, in every Unit of that course.
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Where do I get the student guide?
If the courses has a student guide, go to the Table of Contents to
download. Adobe Acrobat Reader is required, which can also be downloaded
for free from within the course. The student guide is not required
to take the course. In addition, the paid courses have a print mode
which allows you to print out the course content for your personal
use.
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Can I run the courses on a Mac?
Since Internet Explorer for Windows is the only browser which supports
all of the technolgy in the courses, Mac and Linux operating systems
will have problems unless Virtual PC or other Windows simulation program
is used.
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Can I access your courses from AOL?
All of the most recent versions of AOL work with no problems whatsoever.
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What makes these online courses high quality?
Our e-learning courses are based on sound principles, from extensive
research in instructional design, adult learning and information processing.
All online training courses are designed so that new knowledge and
skills will be remembered and retrieved for future use.
Each subscription is divided into courses. Courses are divided into
units. Each unit consists of:
- A well-defined set of learning objectives.
- A series of interactions that teach the stated objectives.
- A means for evaluating whether the learning objectives have been
met.
If you still aren't sure that distance learning is right for you,
take a look at what some of our clients have to say:
e-Learning
Center Testimonials »
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