Free Courses - Most Frequently Asked Questions
What are the system requirements to run
an online course?
Generally the courses at a minimum require: 200MHz Pentium with 32MB
Ram. 800 x 600 minimum screen resolution. Windows 98, NT, 2000, or
XP. 56K minimum connection speed, broadband (256 kbps or greater)
connection recommended. Internet Explorer 5.5 or higher required.
Flash Player 7.0 or higher required. JavaScript must be enabled.
Netscape, Firefox and AOL browsers not supported.
Since Internet Explorer for Windows is the only browser which supports
all of the technolgy in the courses, Mac and Linux operating systems
will have problems unless Virtual PC or other Windows simulation program
is used.
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Can I access the online courses
using Firefox or Netscape?
Generally the courses at a minimum require: 200MHz Pentium with 32MB
Ram. 800 x 600 minimum screen resolution. Windows 98, NT, 2000, XP,
or Vista. 56K minimum connection speed, broadband (256 kbps or greater)
connection recommended. Internet Explorer 5.5 or higher required.
Flash Player 7.0 or higher required. JavaScript must be enabled.
Netscape, Firefox and AOL browsers not supported.
Since Internet Explorer for Windows is the only browser which supports
all of the technolgy in the courses, Mac and Linux operating systems
will have problems unless Virtual PC or other Windows simulation programs
are used.
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Can anyone take an online course?
Our online training courses are open to anyone with Internet access,
anywhere in the world.
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Where do classes take place?
e-LearningCenter's online training courses take place wherever your
computer is: at home, at work, on the road -- anywhere you can connect
to the Internet.
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When does my class meet?
Technically there are no class times. You can log onto the system
whenever it is convenient for you, at any time, day or night, to take
a course, or just part of a course. You don't have to be online at
a set time of day.
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How do I return to my place in
the free course?
Unfortunately, the free courses are set up on a shared access, which
prevents the global bookmarking feature from working. The best way
to return to your place in the course is to go through the free course
gateway page, start the course that you were taking, then click on
the "Course Outlines" tab on the right side of the course
window. Use this course outline to select the Unit you were taking
last to return to that Unit in the course.
The paid courses have a global bookmarking feature which will always
allow you to return to the last page you exited from.
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Will you send me books, CDs,
DVDs, or PDF files?
All of our training materials are online, web-based courses which
are only available through the Internet. We do not have any material
that we can send to you by postal mail or by e-mail. Our courses are
not available on CD or DVD and cannot be downloaded and taken offline.
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Can I download the courses
and take them offline?
All of our training materials are online, web-based courses which
are only available through the Internet. The courses cannot be downloaded
and taken offline. They are not available in any offline format.
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How much time do I get to complete a course?
Start with any course you want to start with, and take as long as
you need to complete the course. You may also complete the course
as quickly as you want to also, or skip sections of courses where
you are already proficient. There is no time limit on how long you
can access free courses. All paid subscriptions are for one year of
access.
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Who will help me if I run into a technical
problem?
Please refer to the browser settings page,
linked here, to ensure that your browser is set up properly to
access the courses. If you continue to have problems, please
contact us immediately with all technical problems related to
the online training.
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Will I receive a
certificate of completion for taking these courses?
Certificates of completion are not available for our free courses.
Certificates of completion are only available for successfully
completing courses from one of our paid subscriptions.
Our free courses are set up on a "shared" access with many
people accessing the same courses at the same time. This shared access
prevents us from being able to offer a certificate of completion for
people taking the free courses.
We set the free courses up on shared access to allow a greater number
of people to take one of our free courses. Our paid subscriptions
are set up on individual access and every course completed leads to
a certificate of completion.
For the courses in our paid subscriptions, yes, you can download
and print out a certificate of completion for each course completed.
The certificate is professionally designed, you can use high quaility
paper, and it is personalized with your name, the title of the course,
the date the course was completed, and signed by the president of
our training provider.
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Do I get any kind of credit for taking these
courses?
No, there is no type of credit or certificate available for the free
courses. CEU's are not available for the free courses.
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How do I see my scores?
Accurate scores and transcripts are only available for courses
from paid subscriptions. The free courses do not accurate
keep the students scores.
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Can I return directly to my last page completed
the next time I login?
Yes, in two ways:
The courses automatically use a global bookmark to mark the last page
you were working on. This happens automatically when you click the
EXIT button in the toolbar. Then the next time you sign on with your
UserID and Password and select that course, you will be taken to the
marked location where you left off. This global bookmarking feature
works even if your next log in is from another computer.
You can also bookmark the last page worked on by adding it to your
Bookmarks or Favorites on your individual browser. However this type
of bookmark would not take you to where you last left off if your
next log in is on a different computer, hence a different browser.
And you will still need to go to the Training section front page first
to log-in.
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Can I run the courses on a Mac?
Since Internet Explorer for Windows is the only browser which supports
all of the technolgy in the courses, Mac and Linux operating systems
will have problems unless Virtual PC or other Windows simulation program
is used.
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What makes these online courses high quality?
Our e-learning courses are based on sound principles, from extensive
research in instructional design, adult learning and information processing.
All online training courses are designed so that new knowledge and
skills will be remembered and retrieved for future use.
Each subscription is divided into courses. Courses are divided into
units. Each unit consists of:
- A well-defined set of learning objectives.
- A series of interactions that teach the stated objectives.
- A means for evaluating whether the learning objectives have been
met.
How do I order an online training
subscription?
Simply follow the BUY link at the bottom of the course listing to
the our secure servers and follow the online ordering instructions.
Once the order is submitted and the payment is processed, e-LearningCenter
will set up your account and notify you with a Student ID, Password
and Login Instructions. This typically takes 2-3 hours after the order
is placed during normal business hours.
For detailed ordering instructions, please visit the ordering
instructions page, linked here.
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Click here to review
the full set of FAQs, including questions related only to
paid subscriptions.
If you still aren't sure that distance learning is right for you,
take a look at what some of our clients have to say:
e-Learning
Center Testimonials »
Better Business Bureau
