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Free Courses - Most Frequently Asked Questions

What are the system requirements to run an online course?
Can I access the online courses using Firefox or Netscape?
Can anyone take an online course?
Where do classes take place?
When does my class meet?
How do I return to my place in the free course?
Will you send me books, CDs, DVDs, or PDF files?
Can I download the courses and take them offline?
How much time do I get to complete a course?
Who will help me if I run into a technical problem?
Will I receive a certificate of completion for taking these courses?
Do I get any kind of credit for taking these courses?
How do I see my scores?
Can I return directly to my last page completed the next time?
Can I run the courses on a Mac?
What makes these online courses high quality?
How do I order an online training subscription?

What are the system requirements to run an online course?

Generally the courses at a minimum require: 200MHz Pentium with 32MB Ram. 800 x 600 minimum screen resolution. Windows 98, NT, 2000, or XP. 56K minimum connection speed, broadband (256 kbps or greater) connection recommended. Internet Explorer 5.5 or higher required. Flash Player 7.0 or higher required. JavaScript must be enabled. Netscape, Firefox and AOL browsers not supported.

Since Internet Explorer for Windows is the only browser which supports all of the technolgy in the courses, Mac and Linux operating systems will have problems unless Virtual PC or other Windows simulation program is used.
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Can I access the online courses using Firefox or Netscape?

Generally the courses at a minimum require: 200MHz Pentium with 32MB Ram. 800 x 600 minimum screen resolution. Windows 98, NT, 2000, XP, or Vista. 56K minimum connection speed, broadband (256 kbps or greater) connection recommended. Internet Explorer 5.5 or higher required. Flash Player 7.0 or higher required. JavaScript must be enabled. Netscape, Firefox and AOL browsers not supported.

Since Internet Explorer for Windows is the only browser which supports all of the technolgy in the courses, Mac and Linux operating systems will have problems unless Virtual PC or other Windows simulation programs are used.
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Can anyone take an online course?

Our online training courses are open to anyone with Internet access, anywhere in the world.
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Where do classes take place?

e-LearningCenter's online training courses take place wherever your computer is: at home, at work, on the road -- anywhere you can connect to the Internet.
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When does my class meet?

Technically there are no class times. You can log onto the system whenever it is convenient for you, at any time, day or night, to take a course, or just part of a course. You don't have to be online at a set time of day.
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How do I return to my place in the free course?

Unfortunately, the free courses are set up on a shared access, which prevents the global bookmarking feature from working. The best way to return to your place in the course is to go through the free course gateway page, start the course that you were taking, then click on the "Course Outlines" tab on the right side of the course window. Use this course outline to select the Unit you were taking last to return to that Unit in the course.

The paid courses have a global bookmarking feature which will always allow you to return to the last page you exited from.
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Will you send me books, CDs, DVDs, or PDF files?

All of our training materials are online, web-based courses which are only available through the Internet. We do not have any material that we can send to you by postal mail or by e-mail. Our courses are not available on CD or DVD and cannot be downloaded and taken offline.
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Can I download the courses and take them offline?

All of our training materials are online, web-based courses which are only available through the Internet. The courses cannot be downloaded and taken offline. They are not available in any offline format.
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How much time do I get to complete a course?

Start with any course you want to start with, and take as long as you need to complete the course. You may also complete the course as quickly as you want to also, or skip sections of courses where you are already proficient. There is no time limit on how long you can access free courses. All paid subscriptions are for one year of access.
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Who will help me if I run into a technical problem?

Please refer to the browser settings page, linked here, to ensure that your browser is set up properly to access the courses. If you continue to have problems, please contact us immediately with all technical problems related to the online training.
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Will I receive a certificate of completion for taking these courses?

Certificates of completion are not available for our free courses. Certificates of completion are only available for successfully completing courses from one of our paid subscriptions.

Our free courses are set up on a "shared" access with many people accessing the same courses at the same time. This shared access prevents us from being able to offer a certificate of completion for people taking the free courses.

We set the free courses up on shared access to allow a greater number of people to take one of our free courses. Our paid subscriptions are set up on individual access and every course completed leads to a certificate of completion.

For the courses in our paid subscriptions, yes, you can download and print out a certificate of completion for each course completed. The certificate is professionally designed, you can use high quaility paper, and it is personalized with your name, the title of the course, the date the course was completed, and signed by the president of our training provider.
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Do I get any kind of credit for taking these courses?

No, there is no type of credit or certificate available for the free courses. CEU's are not available for the free courses.
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How do I see my scores?

Accurate scores and transcripts are only available for courses from paid subscriptions. The free courses do not accurate keep the students scores.
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Can I return directly to my last page completed the next time I login?

Yes, in two ways:

The courses automatically use a global bookmark to mark the last page you were working on. This happens automatically when you click the EXIT button in the toolbar. Then the next time you sign on with your UserID and Password and select that course, you will be taken to the marked location where you left off. This global bookmarking feature works even if your next log in is from another computer.

You can also bookmark the last page worked on by adding it to your Bookmarks or Favorites on your individual browser. However this type of bookmark would not take you to where you last left off if your next log in is on a different computer, hence a different browser. And you will still need to go to the Training section front page first to log-in.
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Can I run the courses on a Mac?

Since Internet Explorer for Windows is the only browser which supports all of the technolgy in the courses, Mac and Linux operating systems will have problems unless Virtual PC or other Windows simulation program is used.
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What makes these online courses high quality?

Our e-learning courses are based on sound principles, from extensive research in instructional design, adult learning and information processing. All online training courses are designed so that new knowledge and skills will be remembered and retrieved for future use.

Each subscription is divided into courses. Courses are divided into units. Each unit consists of:

- A well-defined set of learning objectives.
- A series of interactions that teach the stated objectives.
- A means for evaluating whether the learning objectives have been met.


How do I order an online training subscription?

Simply follow the BUY link at the bottom of the course listing to the our secure servers and follow the online ordering instructions. Once the order is submitted and the payment is processed, e-LearningCenter will set up your account and notify you with a Student ID, Password and Login Instructions. This typically takes 2-3 hours after the order is placed during normal business hours.

For detailed ordering instructions, please visit the ordering instructions page, linked here.


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Click here to review the full set of FAQs, including questions related only to paid subscriptions.

If you still aren't sure that distance learning is right for you, take a look at what some of our clients have to say:

e-Learning Center Testimonials »

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